Products

MSR has many products to offer, other than Mystery Shopping, and they are all centered upon the Customer. Here are some examples

• Customer Satisfaction surveys (B2C or B2B)
• Customer Value Management
• Training in customer service – to management and staff
• Service standards definitions and handbooks for their implementation
• Internal Customer Satisfaction Surveys
• Call-center operator training
• Service Guarantees

MSR S.r.l. - P.IVA: IT-11219300156